Shipping policy
Shipping Policy
1. Processing Time
All orders are processed within 2–7 business days after payment confirmation.
Please note that during peak seasons, holidays, or special circumstances, processing times may be slightly extended.
2. Pre-order Items
If an item is marked as Pre-order, it will ship within approximately 15 days.
If your order contains both in-stock and pre-order items, the entire order may ship together once all items are available unless otherwise requested.
3. Shipping Time
Shipping time varies depending on destination:
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United States: 7–35 business days
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Europe: 7–35 business days
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Australia: 7–40 business days
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Other regions: 10–45 business days
Delivery times are estimates and may be affected by customs clearance or local logistics conditions.
4. Shipping Fees
Shipping fees are calculated at checkout based on the delivery address and product weight.
Free shipping may be available for orders above a certain amount.
5. Delays
Occasional delays may occur due to:
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Logistics adjustments
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Customs inspections
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Weather conditions
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Public holidays
If there is any unexpected delay, we will notify you promptly and upload tracking information as soon as available.
6. Tracking Information
Tracking numbers will be provided via email once the order has been shipped.
7. Customs & Duties
International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.